Shipping policy
We have a way of working to deliver your product, there are several processes that we go through. Given below are the processing time depending upon the product type and delivery method.
Processing
|
Product Type |
Processing Time |
|
In-stock posters, prints, and photographs |
24 hours |
|
Most framed, mounted, and canvas items |
3-5 business days |
|
Special order posters and prints |
5-7 business days |
Delivery
|
Delivery Method |
Transit Time |
|
Standard delivery |
3-5 business days |
|
Expedited delivery |
2-4 business days |
|
Overnight delivery |
1 business day |
How my art will be packaged?
All photographs, customized photographs, any form of posters, and art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers.
Currently, we don’t do flat shipping, but we can guarantee that we have taken great care to choose the most protective method of handling and delivering your art.
Framed items are covered securely and placed in adjustable rigid inserts that lock the frame in position.
How can you track your order?
You can check the status of your current order along with your order number and email address. As soon as your art is shipped from our side, we'll send you a confirmation email that includes a tracking number of the shipment.
Will your package be damaged?
Rookings.com can guarantee 100% satisfaction. There is only a rare chance that your package might get lost or damaged upon arrival. To deal with that, just contact our Customer Support Team.